How do I know if my backups are working?You
have the option of receiving an email notification that will be sent to
you automatically after every successful backup. You can turn this
option on or off at any time. In addition, the Skadoit! software keeps
a log of every file that was backed up. You can view or search this log
at any time.
How does the Skadoit! online backup service work?You
will download and install the Skadoit! software onto your computer.
Once the Skadoit! software is installed, it will always remain in your
system background. You will create backup sets that contain information
on the files or folders that you want to backup and the days and times
that you want to back them up. Backups will then occur automatically.
When a backup begins, the Skadoit! software will search all of the
folders and files that are contained in your backup set. All new files
and all files that have changed since the last backup, will be
compressed, encrypted and then sent to the Skadoit! servers.
How long will online backup services or remote backup take?High-speed
Internet connections will obviously speed up the time it takes to back
up your files and folders. Dial-up Internet users could face longer
times but if they schedule effectively they can save time.
Initial
backups can take from hours to days depending on the volume and size of
the data that is required to back up. That's why many people opt to
conduct this during off-peak hours or even weekends. Time taken for
subsequent and routine backups will be much shorter once the first
backup is complete as only the changes or new documents will need to be
copied and stored.
How secure is my data?Your
data will be completely secure. It is encrypted before it leaves your
computer with an Encryption Key that only you have. The data is then
encrypted again for its transit over the Internet. Your files are then
stored, in encrypted form, on multiple servers in high security
facilities. Because of the encryption, even Skadoit! personnel cannot
access your data.
What are the advantages of online backup?While
backing up your data to tapes, CDs, DVDs, ZIP disks or other removable
storage devices is certainly better than not backing up at all, these
methods are inferior to online backup. First, there is the
inconvenience of having to store these types of storage devices
offsite. Otherwise, your backups may be destroyed along with your
computer(s) in the event of a fire, flood or theft. Second, if you
backup only to removable storage devices, you run the risk of losing
your data because tapes, hard drives, even CDs and DVDs will eventually
fail. Third, recovering files can be a tedious and difficult process.
Online
backup eliminates the hassles and worries of traditional onsite backup.
Online backup is easy to use, automatic, secure, scalable and
affordable. Moreover, online backup requires nothing more than a
computer and an Internet connection.
What is the difference between the Standard and the Premium version?The
Standard version is used by the majority of users, however, the Premium
version includes many additional capabilities. Please view the
following page for a detailed comparison between the two versions -
Version Comparison
What kind of encryption is used?Skadoit!
encrypts each file using 128-bit AES encryption technology. This
encryption technology is used by the U.S. government and military. Each
file is encrypted before it leaves your system and then remains
encrypted on the Skadoit! servers, providing complete privacy for your
data. There is no way for even Skadoit! personnel to access your files,
because only you have your unique Encryption Key.
In addition,
the Skadoit! software communicates with the Skadoit! severs using SSL
(Secure Socket Layers) technology. This is the same encryption
technology used by Internet browsers when a user enters a secured site.
As a result, your data is encrypted twice. It is encrypted at all times
using the 128-bit AES encryption, and it is encrypted again while itâ€Ã¢â€žÂ¢s
being sent over the Internet.
Where is my data stored?Your
data is stored on state-of-the-art file servers in two secure data
centers. Each facility has advanced security features such as biometric
controlled access, 24/7 monitoring, backup generators and redundant
connections to the Internet.
